inova77 Platform Privacy Notice

This page describes what we collect when you use inova77 and how we keep that data protected. Our privacy practices centre on transparency: we tell you what information we gather, why we need it, and who may access it. We do not sell your personal data to third parties for marketing. We use your information only to operate our platform, process your payments, settle your bets, and comply with applicable law.

When you create an account on inova77, join a live-dealer table, place a sports bet, or deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet, we collect certain data. This collection is necessary to verify your identity, process your funds, and maintain the security of your account. We outline our practices below so you understand exactly what happens to your information.

Our commitment is that your data remains yours. You have the right to access, update, or request deletion of your personal information, subject to operational and legal constraints.

What Data We Collect on inova77

We collect information in three ways: directly from you, from your financial institutions, and from your device.

  • Account information: When you register on inova77, we collect your name, email address, phone number, date of birth, and residential address. This information is used to verify your identity and comply with anti-money-laundering regulations.
  • Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your e-wallet password or PIN. Instead, your banking app handles the authentication, and we receive only a confirmation that the payment succeeded. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we receive your account details from your bank to process the transfer and reconcile deposits.
  • Betting and gaming activity: We log every bet you place on inova77 — the game or market, the amount, the outcome, and the time. This information is stored in your Betting History and used to calculate your account balance and process withdrawals. We do not use this data to profile you or make automated decisions about your eligibility to play.
  • Device and network information: When you access inova77 from your phone or browser, we log your device type, operating system, IP address, and network details. This helps us troubleshoot technical issues and detect fraudulent login attempts.
  • Support interactions: If you contact our support team, we retain copies of your messages, account details you provide, and the resolution we offer. This helps us improve our service and investigate disputes.
We do not collect biometric data, browsing history beyond inova77, or any data unrelated to your use of our platform. We also do not sell or share your personal information with third parties for their marketing purposes.

How We Use Your Data

Our inova77 team uses your data only for the following purposes:

  • Account verification: We verify your name, address, and identity documents to prevent fraud and comply with anti-money-laundering law.
  • Payment processing: We use your name and bank details to process deposits and withdrawals. Your payment information is shared with your bank or e-wallet provider only to complete the transaction.
  • Bet settlement: We use your betting activity to calculate winnings, losses, and your current account balance. Settlement is automated based on game outcomes or event results.
  • Regulatory compliance: We retain records of your account, deposits, withdrawals, and bets to comply with local law. These records may be requested by government agencies in supported jurisdictions.
  • Customer support: We use your contact information to respond to inquiries, investigate disputes, and resolve account issues.
  • Security and fraud prevention: We monitor account activity for unauthorized access, unusual betting patterns, and suspicious transactions. We may freeze your account temporarily if we detect activity inconsistent with your normal use.

Third Parties and Data Processors

We do not sell your data, but we share it with necessary processors:

Payment providers: When you deposit via mobile banking, local payment, online payment, e-wallet, or mobile banking, those e-wallet providers process your transaction. When you use local payment, online payment, e-wallet, or mobile banking bank transfers, your bank processes the virtual-account transaction. These companies are bound by their own privacy policies and local payment regulations. We share only the minimum information needed to complete your deposit or withdrawal.

Live-dealer studios: When you join a live-dealer table, our inova77 platform connects you to the studio's video feed. The studio sees your screen name and bet amounts (not your personal details). The studio does not retain your personal information.

Hosting and infrastructure providers: Our servers may be located outside your jurisdiction. These providers are contractually obligated to protect your data using standard encryption and security measures.

Regulatory authorities: If required by law, we may disclose your account information to government agencies, tax authorities, or law enforcement in the jurisdictions where we operate.

How Long We Retain Your Data

We keep your personal information as long as your account is active. Once you close your account on inova77, we retain your data for seven years to comply with financial regulations and resolve any disputes. After seven years, we delete personal information unless law requires us to retain it longer.

Your Betting History is retained indefinitely to maintain accurate account records and allow you to review your transaction history at any time.

Cookies and Tracking

We use cookies on inova77 to keep you logged in, remember your preferences, and detect fraudulent activity. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year).

We do not use tracking pixels, advertising cookies, or third-party analytics to profile you for marketing. We do not sell your browsing data to advertisers. Our cookie use is limited to platform operation and security.

Your Rights on inova77

You have the following rights regarding your data:

  • Access: You can request a copy of all personal data we hold about you. Contact our support team with your request, and we will provide it within two weeks.
  • Correction: If your name, address, or contact information is incorrect, you can update it in your account settings on inova77. Contact support if you cannot self-correct.
  • Deletion: You can request deletion of your account and associated personal data. We will delete information that is no longer needed, but we may retain records required by law (such as transaction history for anti-money-laundering compliance).
  • Data portability: You can request a copy of your data in a machine-readable format. We will provide your account details, Betting History, and transaction records.

To exercise these rights, contact our support team or use the privacy request form in your account settings.

Data protection summary

  • We collect only data necessary to operate inova77 and comply with law
  • We do not sell your personal information to third parties
  • Payment data is shared only with payment processors (local payment, online payment, e-wallet, etc.)
  • Your Betting History is retained to maintain account accuracy
  • You can access, update, or request deletion of your data at any time

Our inova77 Security Practices

We protect your data using industry-standard encryption (TLS/SSL), secure password hashing, and access controls. Our servers are monitored for unauthorized access, and we conduct regular security audits. When you log into inova77 from a new device, we may require identity verification to prevent unauthorized account access.

We do not guarantee absolute security — no online system is entirely risk-free — but we commit to reasonable measures to protect your information. If we discover a security breach, we will notify affected users as required by law.

Our inova77 platform operates in jurisdictions where online gaming is permitted by local law. We process your personal data to perform our contract with you (providing gaming services) and to comply with legal obligations. Users are responsible for verifying that their access and use of inova77 complies with their own jurisdiction's regulations.

If your jurisdiction has specific data-protection laws (such as GDPR in Europe or local Indonesian privacy regulations), those laws may apply to your personal data. We will comply with applicable data-protection requirements in your jurisdiction.

Policy Updates and Contact

We may update this privacy notice from time to time. Material changes will be announced on inova77, and you will be notified by email if your rights are affected. Continued use of our platform after an update constitutes acceptance of the new terms.

If you have questions about our privacy practices, concerns about your data, or requests to access or delete your information, contact our support team. You can reach us through the contact form on inova77 or by email. We aim to respond to all privacy requests within two weeks.

Our commitment to your privacy is core to how we operate inova77. We keep your data protected, use it only for legitimate purposes, and give you control over your information. If you ever feel uncomfortable with how we handle your data, let us know, and we will work to address your concerns.

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